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Jobs at the Museum of Science & History (MoSH)

Director of Collections & Exhibits

Posted on June 25, 2021 by Museum Staff

MoSH - Museum of Science & History  - 3050 Central Avenue, Memphis, TN 38111

Located in Memphis, TN, MoSH (the Museum of Science and History; the Museum) is a well-established 501c3 that seeks to create a community of people who share a richer understanding of one another and the world around us.  The Museum consists of the Pink Palace Museum, the Lichterman Nature Center, the Coon Creek Science Center, and other historical properties. We inspire discovery through collecting, preserving, and interpreting the cultural histories and natural sciences that shape our region.

Join our team as we embark on an exciting phase of executing our new vision.  Our museum is committed to telling our story by:

  • Advocating for Authenticity – Illuminate varying perspectives and uphold accurate interpretation, without glossing over tough ideas.
  • Magnifying Belonging – Building active audiences through outreach, co-creation, and participatory inclusion.
  • Embodying Holistic Stories – Incorporating context and presenting lesser known stories to portray a complete, systemic picture of the region and its history.
  • Constructing Intersections – Creating welcoming common spaces that encourage serendipitous and unstructured engagement and foster meaningful interactions between diverse groups of people. 

Responsibilities

The Director of Collections & Exhibits aligns the activities of the registration, conservation, and exhibitions of the museum with respect to collection care and preservation, loan activity, procurement, set up and maintenance of temporary exhibitions, community engagement and interaction with the permanent collection. Working with the Program Administrator the Director guides, supervises, and mentors staff and manages the budgets of the department.  The Director assumes responsibility for all areas of collections and exhibitions stewardship, including the documentation, storage, handling, packing/unpacking, transportation, and insurance of all works entering and leaving the museum, and for ensuring proper care of items within the museum.

The Director has primary responsibility for overseeing the research, content development, and interpretation of the permanent collection, changing exhibits, projects related to exhibitions, printed exhibition materials, signage, and special projects at all MoSH properties.  The Director works collaboratively with the Community Engagement Department (adult and student programming) on initiatives and facilitates inter-departmental communication regarding research and interpretation.

The successful candidate will be responsible for all aspects of the department which include, but are not limited to, the following essential job functions:

  • Implement Five Year Operating Plan relative to the department’s goals, initiatives, and special projects.
  • Interview, hire, train, mentor, evaluate and oversee the performance of assigned full-time (currently 4 and adding two more) and part-time staff (currently 3), interns and volunteers. 
  • Prepare departmental budgets, forecasting and allocate funds for staff, supplies, equipment and facilities. 
  • Provide intellectual leadership for the collection and exhibitions for the museum.
  • Manage the planning and updating of the museum’s permanent collection in anticipation of a major capital campaign and renovation.
  • Create ways to engage and activate visitors throughout the entirety of all exhibitions
  • Analyze permanent exhibits for creative ways to enhance visitor experience and encourage responses to exhibit content and displays.
  • Collaborate in identifying grants and other funding sources for collections and exhibitions.
  • Lead the intellectual efforts in developing content for exhibits and other interpretive materials.
  • Maintain strong communications with internal museum departments and external museum leaders and professionals, subject matter experts, and people with knowledge in exhibit-related objects, etc.
  • Coordinate the interpretive development of exhibits with the Community Engagement Department and other museum departments to design the strongest engagement and experience for schools, adults, tour groups, and other targeted audiences.
  • Maintain and, update as needed, a collection management policy to process the receipt of artifacts, collections, photographs, images, graphics, and other materials donated, acquired, or loaned to the museum.
  • Attend relevant public events, represent the museum in radio, television, and various public speaking forums, and maintain professional connections with colleagues in the museum field and other comparable institutions.
  •  Provide support for collaborative initiatives with other museums, cultural and educational institutions.

Knowledge, skills, abilities and/or competencies:

  • Proven ability to curate exhibitions and manage collections.
  • Work cooperatively with other departments, community stakeholders and partnering organizations to effectively plan and improve working methods for the successful delivery of programs.
  • Work collaboratively with local organizations, individuals, and community stakeholders to deepen authentic relationships between MoSH and its surrounding communities.
  • Represent the Museum in professional and academic forums with local, regional, and national colleagues and the broader cultural community, playing a key role in advancing the Museum’s reputation and profile.
  • Enhance the Museum's profile through networking on a local, regional, state and national level.
  • Possess high level of attention to detail, accuracy and ability to meet deadlines.
  • Highly motivated, ability to handle multiple tasks simultaneously, and to work independently as well as in a team environment. 

Education, Experience and Requirements:

  • Masters degree in Museum Studies, History, Science or related discipline; advanced degree or certifications desirable.
  • At least six (6) years of progressive experience in the museum or similar field.
  • Strong working knowledge of curatorial standards.
  • Ability to work flexible hours including evenings, weekends, and holidays.
  • Valid Driver's license required.
  • Strong skills with MS Office products and third party software platforms. 

Compensation

Compensation is commensurate with experience and abilities.  The Museum offers a full range of benefits, including health care, vacation and sick leave, 401k, and death and disability insurance. The Museum also offers life, dental and vision insurance.  Moving expenses are negotiable.

To Apply

Submit one document with cover letter (providing your salary requirements and how you learned about the position) and your resume via email to:

Alex Eilers

Administrator of Programs

MoSH

alex.eilers [at] memphistn [dot] gov 

Applications will be accepted until July 30, 2021 or until the position is filled.  MoSH is an Equal Opportunity Employer and values diversity.

Writing samples, a short presentation and references may be required from finalists.  Academic, credit and criminal background checks will be conducted before a final offer is made.

 

More information about MoSH can be found on our website at www.memphismusuems.org.

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Director of Community Engagement

Posted on June 14, 2021 by Museum Staff

MoSH - Museum of Science & History - 3050 Central Ave. TN 38111

Located in Memphis, TN, MoSH (the Museum of Science and History; the Museum) is a well-established 501c3 that seeks to create a community of people who share a richer understanding of one another and the world around us.  The Museum consists of the Pink Palace, Lichterman Nature Center, Coon Creek Science Center, and other historical properties. We inspire discovery through collecting, preserving, and interpreting the cultural histories and natural sciences that shape our region.

Join our team as we embark on an exciting phase of executing our new vision.  Our museum is committed to telling our story by:

  • Advocating for Authenticity – Illuminate varying perspectives and uphold accurate interpretation, without glossing over tough ideas.
  • Magnifying Belonging – Building active audiences through outreach, co-creation, and participatory inclusion.
  • Embodying Holistic Stories – Incorporating context and presenting lesser known stories to portray a complete, systemic picture of the region and its history.
  • Constructing Intersections – Creating welcoming common spaces that encourage serendipitous and unstructured engagement and foster meaningful interactions between diverse groups of people.

Responsibilities

As a senior team member working under the general direction of the Administrator of Programs and the Executive Director to comprehensively engage the community and implement the museum's strategic initiatives for engagement and learning through onsite and outreach programming, the Director of Community Engagement sets programming for MoSH.  Programming includes meeting the Museum’s goals of audience type and content range and focus.  The Museum has identified three ways audiences desire to engage: (1) learners and facilitators, (2) community event makers, and (3) curious explorers.  Our content will be regionally grounded and focus on the intersection of cultural history and natural science.

As a member of the Museum’s management team, the Director of Community Engagement supervises and coordinates the day-to-day operations of the Community Engagement team ensuring the highest standards for our visitor experience.

The incumbent will be responsible for all aspects of the department which include, but are not limited to, the following essential job functions:

  • Implements Five Year Operating Plan relative to the department’s goals, initiatives, and special projects.
  • Develops, implements, reviews and evaluates all Museum programming to meet the needs and interest of our diverse audience types (school-age students through adults).
  • Interviews, hires, trains, evaluates and oversees the performance of assigned full-time (currently 3) and part-time staff (currently 4-8), interns and volunteers. 
  • Collaborates on and/or provides input on cross-departmental programs and with various community partners in the development and implementation of programming.
  • Actively seeks partnerships and educational opportunities within our local community as well as on a regional, state and national level.
  • Prepares departmental budgets, forecasting and allocates funds for staff, supplies, equipment and facilities. 
  • Responsible for developing, achieving and exceeding individual and departmental goals and metrics. 

 Knowledge, skills, abilities and/or competencies:

  • Proven ability to develop programming to wide and varied audience; focus on programming diversity with respect to parameters such as race, age, and socio-economic levels.
  • Work cooperatively with other departments, community stakeholders and partnering organizations to effectively plan and improve working methods for the successful delivery of programs.
  • Work collaboratively with local organizations, individuals, and community stakeholders to deepen authentic relationships between MoSH and its surrounding communities.
  • Strong working knowledge of state curriculum standards and a proven ability to create and/or align programming to selected standards.
  • Represent the Museum in professional and academic forums with local, regional, and national colleagues and the broader cultural community, playing a key role in advancing the Museum’s reputation and profile.
  • Enhance the Museum's profile through networking on a local, regional, state and national level.

 Position Priorities:

  • Experience Focus – collect information to understand visitor expectations and motivations; build engaging relationships with visitors, and evaluate how actions or planning will impact visitors; establish effective methods to monitor and evaluate visitor's concerns, satisfactions and anticipate visitor needs.
  • Education Focused – actively seek to understand and align museum programming to local, state (TN, MS, and AR) and national curriculum standards.  Communicate, inform and partner with education stakeholders regarding programming.
  • Partnership Opportunities – develop knowledge of the larger museum and local community and seek opportunities for deeper involvement, foster relationships, and create partnership opportunities when appropriate.
  • Financial Responsibilities – maintain comprehensive departmental budgets, understand and appropriately forecast expenses and revenues, and a proven ability to work within a budget given dynamic operating conditions.
  • Planning and Organization – determine and prioritize multiple tasks and activities; build timelines and resource needs; leverage limited resources to complete work efficiently and in coordination with multiple projects.
  • Team Building and Evaluation – develop direction, structure, and clarity around roles and team objectives; work with team to identify areas of success or for improvement; identify professional development activities and resources; monitor team progress while providing continuous feedback and guidance. 

Education, Experience and Requirements:

  • Bachelor degree in Education, Museum Studies, History, Science Education or related discipline; advanced degree or certifications desirable.
  • At least six (6) years of progressive experience in adult and child engagement or museum interpretation.
  • Strong working knowledge of state and local curriculum standards.
  • Ability to work flexible hours including evenings, weekends, and holidays.
  • Experience with classroom teaching and strategic planning is highly desirable.
  • Valid Driver's license required.
  • Strong skills with MS Office products and third party software platforms.

Compensation

Compensation is commensurate with experience and abilities.  The Museum offers a full range of benefits, including health care, vacation and sick leave, 401k, and death and disability insurance. The Museum also offers life, dental and vision insurance.  Moving expenses are negotiable. 

To Apply

Submit one document with cover letter (providing your salary requirements and how you learned about the position) and your resume via email to:

Alex Eilers

Administrator of Programs

MoSH

alex.eilers [at] memphistn [dot] gov

Applications will be accepted until July 23, 2021 or until the position is filled.  MoSH is an Equal Opportunity Employer and values diversity.

Writing samples, a short presentation and references may be required from finalists.  Academic, credit and criminal background checks will be conducted before a final offer is made. 

More information about MoSH can be found on our website at www.memphismusuems.org.

 

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Visitor Services Associate

Posted on May 28, 2021 by Museum Staff

MoSH - Museum of Science & History - 3050 Central Ave. TN 38111

Job Details

Part-time $12 an hour

Qualifications

  • Communication skills
  • Microsoft Office
  • Customer service
  • Must be available 3 days per week: 10am – 5pm and at least 1 weekend day required per week.

Full Job Description

Essential Functions included, but are not limited to:

Consistently demonstrate a guest-first attitude by modeling exceptional customer service skills at all times;

  • Anticipate and meet guest needs, including (but not limited to) selling admission and/or membership, sharing exhibition and program information, checking in guests for special events, greeting tours and groups, answering main museum phone line, responding to museum emails, providing transportation information, and more;
  • Manage all admissions transactions (both paid and complimentary) in the museum box office;
  • Handle and accurately balance cash/credit transactions utilizing a point of sale & ticketing/database constituent management system;
  • Maintain conversational knowledge about the museum, exhibitions, memberships, programs, special events, and more;
  • Openly share pertinent museum information and strategies for success with fellow Membership and Visitor Services Assistants;
  • Actively promote, sell, and service MoSH memberships;

Learn basic MoSH Shop functions and assist when needed;

Heighten guest experience by providing Memphis travel and destination-related guidance as necessary;

  • Apply creative problem solving ability to address guest concerns and respond to/note visitor complaints;
  • Collect guest contact information for museum follow-up via email and/or direct mail;
  • Ensure that all guest-facing materials are stocked and neatly presented, including brochures, gallery notes, and more;
  • Support museum operations by providing administrative and/or event- and project-based support to other departments, including (but not limited to) covering museum reception duties, greeting tour groups, processing membership gifts and data, and more;
  • Thoroughly understand & support department & museum goals; model professionalism, passion, & productivity;
  • Other duties as assigned.

Physical Demands:
Walk, bend, lift (up to 30 pounds) files, office supplies and electronic equipment.Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to hear in normal tones including telephone and face-to-face conversation.

  • Preferred minimum of 2 years of customer service experience
  • Flexible availability, including holidays, nights, and weekends
  • Knowledgeable in standard computer applications and programs (MS suite, internet/email, file management)
  • Passion for working with the public
  • Exceptional interpersonal and communication skills
  • Demonstrated interest in arts and culture, community engagement, and/or museums
  • Broad general knowledge and interest in the Memphis community  and surrounding attractions

The Visitor Services Assistant (VSA) provides outstanding guest service while operating in a key front-facing role at MoSH, Pink Palace. The VSA processes and sells museum admission and memberships, serves as first point of contact for guests during regular museum hours and special events, and consistently provides polite, knowledgeable, and attentive service. The VSA is part of a team responsible for supporting MoSH’s role as a leading regional Science & History museum by creating a welcoming, accessible, inclusive environment at the museum. The VSA works across the museum with a variety of constituencies including the general public, members, donors, VIPs, and staff.

TO APPLY: E-mail resume and cover letter including schedule availability to debbie.jordan [at] memphistn [dot] gov. Only electronic resumes will be accepted. Qualified applicants will be contacted via e-mail.

Please note: ONLY Shelby County, TN residents can be considered for this position – no exceptions. The City of Memphis Charter requires that City Employees must reside within Shelby County. Proof of residence will be required at the time of hire.

Equal Opportunity Employer

OPENING DATE: 06/23/2021                         CLOSING DATE: 7/2/2021

 

 

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Instructor for the Community Engagement Department

Posted on May 3, 2021 by Museum Staff

MoSH - Museum of Science & History - 3050 Central Ave. TN 38111

Pay:           $13.64 per hour

Hours:      12-26 hours per week, including weekday mornings, weekends, and some evenings.

 

ESSENTIAL JOB FUNCTIONS:  Presents and/or develops educational programs in the labs, classrooms, and Discovery Theater.  Presents and/or develops interpretive programming in the changing and permanent exhibit galleries.  Inventories contents of Suitcase Exhibits and Passports which are traveling trunks of teaching objects circulated by the museum to area schools.  Writes/revises lesson plans for programs and suitcase exhibits.  Communicates with teachers about programming and suitcase exhibits.  Helps plan and facilitate special events that foster community engagement with the museum’s exhibit, film, and planetarium content.

 

OTHER JOB FUNCTIONS:  Assists in customer service, special events, administrative and clerical activities.  Performs additional functions which may be assigned.

 

MINIMUM QUALIFICATIONS:  Content knowledge of Life Science, Earth & Space Science, Physical Science and/or American History.  Bachelor’s degree in science, education or related field preferred.   Knowledge of basic computer software required.  Must be a resident of the Shelby County, TN.  Must possess a valid Tennessee Driver’s License. (Proof of residency, education and driver’s license required.)

 

TYPICAL PHYSICAL DEMANDS:  Must be able to communicate verbally and in writing with general public and staff.  Requires the ability to operate office equipment including personal computer and telephone.  Requires the ability to roll, lift and carry programming materials and suitcase exhibits weighing approximately 30 pounds.  Requires walking, standing, stooping and climbing stairs.

 

TYPICAL WORKING CONDITIONS:  Majority of work is performed in a museum office environment, exhibit galleries, labs and theater settings with occasional outdoor work.

 

TO APPLY:  E-mail resume to heather.kubitz [at] memphistn [dot] gov or mail to Education Department, c/o Heather Kubitz, Museum of Science and History, 3050 Central Avenue, Memphis, TN 38111

 

The Museum of Science and History (MoSH) is an Equal Opportunity Employer

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