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Jobs at The Pink Palace Museum

Guest Services Associate

Posted on January 13, 2020 by Museum Staff

Want to work for the Pink Palace Family of Museums?

We have an exciting part-time position in our Guest Services Department.

LOCATION: Pink Palace Museum Memphis, TN 38111    WAGE: $12.00 per hour

WORK SCHEDULE: Approximately 12 - 24 hours per week, must be available to work some evenings, weekends and holidays. Not to exceed 56 hours per bi-weekly pay period. The Pink Palace Museum is open Monday through Sunday year round.

MINIMUM QUALIFICATIONS: High school graduation and two years’ experience in customer service, reservations or closely related field; or any combination of experience and training which enables one to perform the essential job functions. Working knowledge of personal computers required. Knowledge of Microsoft Office required.

ESSENTIAL JOB FUNCTIONS: Works under the direction of an assigned supervisor in the Guest Services Department of the Pink Palace Museum to provide prompt and courteous service to visitors, teachers, groups and members. Operates computers to process ticketing/reservation transactions for multiple programs of the Education department, AutoZone Dome at the Sharpe Planetarium, CTI 3D Giant Theater, Coon Creek Science Center and the Mansion Theater. Processes sales and communicates various features and benefits for all levels of membership. Maximizes sales by offering additional programs where applicable. Assists with opening and closing ticketing and computer functions; straightening and dusting work area; works with supervisors to gain product knowledge and visitor support information; other duties as assigned.

OTHER JOB FUNCTIONS: Performs additional functions (essential or otherwise) which may be assigned from time to time.

TYPICAL PHYSICAL DEMANDS: Must be able to communicate verbally and in writing with general public and staff. Requires the ability to operate office equipment including personal computer, point-of-sale computer, and telephone. Requires the ability to roll, lift and carry materials weighing approximately 30 pounds. Requires walking, standing, stooping and climbing stairs.

TYPICAL WORKING CONDITIONS: Majority of work is performed in a museum guest services environment.

Only electronic resumes will be accepted. Absolutely no phone calls please!

Qualified applicants will be contacted via e-mail.

TO APPLY: E-mail resume and cover letter to debbie.jordan [at] memphistn [dot] gov. Please include schedule availability Monday – Sunday.

Please note: ONLY Shelby County, TN residents can be considered for this position – no exceptions. The City of Memphis Charter requires that City Employees must reside within Shelby County. Proof of residence will be required at the time of hire.

Equal Opportunity Employer         OPENING DATE: 01/13/2020         CLOSING DATE: 01/31/2020

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